Policy Details

We want our customers to have a hassle-free shopping experience. If you are not satisfied with your purchase, you may request a refund or exchange following the terms outlined below.

1. Refund Request Period

Customers have 7 days from the date of delivery to request a refund. Any refund requests made after this period will not be eligible.

2. Conditions for a Refund

To be eligible for a refund, the following conditions must be met:

✅ The product must be returned in its original packaging without any damage.

✅ The product must not be used or damaged in any way.

✅ Customers must provide a receipt or proof of purchase to validate their refund request.

If the returned product does not meet these conditions, we reserve the right to reject the refund request.

3. Refunds for Sale Items

We believe in fair policies for all customers. Therefore, items purchased on sale (discounted products) are eligible for a refund following the same conditions mentioned above.

4. Product Exchange

If customers wish to exchange a product instead of requesting a refund, they may do so by contacting our support team. Exchanges are subject to product availability.

5. How to Return a Product

To return a product, customers must follow these steps:

1️⃣ Visit the Orders section on our website.

2️⃣ Select the item they wish to return.

3️⃣ Follow the return process and send the item back accordingly.

Note: Customers are responsible for ensuring the product is securely packed before returning it.

6. Contact Us for Return & Refund Queries

If you have any questions regarding our Returns & Refund Policy, feel free to reach out to us through the following methods:

📧 By email – Contact our support team via email for quick assistance.

🌐 By visiting a page on our website – Our website has a dedicated support page where you can submit your queries.

We are committed to making your shopping experience smooth and satisfactory!